medudoc's approach to creating patient-centred content with high medical accuracy.
We deliver complex medical content that also meets the psychological needs of the patient prior to their procedure.
Patient empowerment constitutes one of our core values .
medudoc's holistic approach manifests in the incorporation of the patient journey.
Patients in need of surgery are in a vulnerable position, not only physically but also psychologically. Many patients are anxious and worried during the time leading up to their operation.
Smooth clinic processes can largely shape a patient's hospital experience, ultimately impacting patient's well-being.
medudoc videos can be adjusted to contain specific information on pre- or postoperative instructions, processes during the hospital stay and how to prepare and contribute as a patient.
If any aspects of the patient journey are irrelevant in the individual case of a certain patient, the consulting physician can simply deselect and therefore exclude those segments from the video, hence, curating a highly personalised and precise education video.
We take an agile approach to service and content development to ensure continuous improvement and adaption of our solution.
When surveying patients regarding their experience with medudoc we put an emphasis on the following dependent variables as quality indicators:
Part of our medical validation process are in-depth expert interviews with independent doctors from different clinics.
This ensures that the content is as generally applicable as possible while staying adaptable to individual requirements and points of divergence.
We gather feedback in the areas of: