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    Cutting Edge Video Education for Ureterorenoscopies

    Find out how we create patient-centered education videos about the ureterorenoscopy procedure to increase patients' comprehension and overall satisfaction.


    Request access to our demo to gain an insight into our patient-centered video content.

  • 1. Patient Journey: medudoc guides urology patients on their way to recovery

    Videos created by medudoc cover all relevant aspects of the patient journey. This way, patients are supported in understanding the hospital procedures in the context of undergoing a ureterorenoscopy.


    Information around the hospital stay as well as on the procedure itself and its duration helps patients to actively prepare themselves and provides additional security.


    At the same time, important information on follow-up appointments and aftercare is provided, for example concerning the removal of the ureteral stent. Easy-to-follow instructions regarding eating after surgery, taking pain medication or hygiene after the procedure can be tailored to individual patients in order to promote the best possible treatment outcomes.


    This way, patients are given the opportunity to understand their procedure as well as the background of their individual treatment plan and to contribute to a successful outcome.

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    Explanation of treatment alternatives

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    Adjustments to the medication plan before the procedure

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    The operation and surgical steps

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    Follow-up examinations

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    Instructions for the time after surgery


    medudoc presents precise information along with lean and clear animations to illustrate a series of steps in the radiation procedure.

    2. Medical Animation: accurate visualisations of anatomical structures and surgical steps - adapted to patients' baseline knowledge.

    • The ureterorenoscopy is a gentle routine procedure. Therefore, concise knowledge transfer ensures that patients receive all relevant information without being confronted with an overwhelming amount of details and medical terminologies.

    • Thus, a basic introduction to the anatomy of the urinary tract and an explanation of the respective indication for ureterorenoscopy is given first. Subsequently, the individual surgical steps are explained. For example, the disintegration and removal of urinary stones, the use of a ureteral splint or the placement of a urinary catheter may be explained in detail. Patient-friendly language and illustrations ensure improved comprehension without being intimidating.

    • As a result of the improved knowledge transfer, medudoc's educational videos also reduce patient anxiety and lead to more efficient doctor-patient conversations. Patients develop an adequate understanding of the risks and steps of the procedure and can thus make conscious decisions about their treatment.

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    3. User Research: doctors and patients confirm the value of our radiotherapy videos

    Our validation survey for the radiotherapy videos with 109 test users yielded highly reaffirming results:

    • Comprehension rate of 79%

    • High overall satisfaction rate of 90%

    • Overall very positive feedback regarding video style and animation with 87% of participants rating the audiovisual animations as appealing

    To measure comprehension, for instance, participants were presented with questions covering each of the video's major content segments, such as indication, risks and course of treatment.

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    "Rarely seen such a good explanatory video (not lying!) Not too many animations, simple and easily recognizable pictograms. Appeals to both younger and older patients - in my opinion: great!"

    Patient, 2021

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    "That's super cool with the education. At the moment this is an hour during which the patient understands very little. It's great that you can prepare them with pictures. It's ideal that you can put it together yourself, I didn't know that before.​"

    Doctor, 2021

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    Clear information about clinical processes increase patients' self-efficacy

    • medudoc videos cover all relevant aspects of the patient journey to improve patients' understanding of clinical processes in the scope of their hip replacement surgery.
    • For instance, the video provides information regarding each department or person the patient will be in contact with leading up to their surgery and what these individual appointments will entail.
    • This way patients are given the opportunity to prepare for each appointment and gain a sense of security as well as self-efficacy.




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    How medudoc ensures individual patient education for different clincial workflows and standards.

    Creating patient education videos for hip-replacement led to numerous insights regarding clinic workflows as well as medical aspects.

    • Multiple physicians pointed out how postoperative protocols and according instructions for patients vary.
    • While one surgeon might ask their patient to refrain from strenuous movement and to rest for multiple days after surgery, another physician might instruct their patients to get up and move as soon as possible to facilitate recovery. 
    • Accordingly, medudoc included a segment which was in line with the majority of feedback (encouraging mobilisation rather sooner than later) all the while advising patients to consult their physician and physiotherapist for individual instructions and to follow their personal treatment plan. 
    • Additionally, physicians can exclude the information from the video all together if it is not in line with their professional recommendation for a particular case.