The Kantonsspital St.Gallen (KSSG) is the central hospital in Eastern Switzerland. As one of the largest hospitals in Switzerland, it not only provides basic healthcare services for the population of the city of St. Gallen and the surrounding regions but also serves as a centre for residents of the entire Canton of St. Gallen and some neighbouring cantons.
Furthermore, Kantonsspital St.Gallen offers officially recognized training, continuing education, and specialization programs in all represented medical disciplines. It also actively participates in pioneering research projects and adheres to university-level standards in both healthcare delivery and quality.
To accomplish this, Kantonsspital St.Gallen (KSSG) initially identified the most commonly performed procedures that require patient education. These procedures included those from the fields of general surgery, neurosurgery, orthopaedics, urology, and ophthalmology. Subsequently, medudoc collaborated with the physicians from these specialized areas to develop medical and patient-centered video content.
Through medudoc's modular platform, doctors can customize the information videos to specific patient needs, including factors such as gender, indication, surgical procedure, risk profile, or the operated side.
Doctors receive a modular video proposal based on individual patient data. Following a modular approach, the treating physicians can choose which modules are relevant for the patient education discussion.
Patients receive an individually tailored video in this way, which can be viewed regardless of location and as often as needed.
This approach also allows family members to be flexibly integrated into the process.
Any remaining questions are subsequently addressed in the official patient education conversation with the specialist physician.
In recognition of its modern patient education approach with medudoc, Kantonsspital St.Gallen (KSSG) also received the Quality Crystal Award in the category "Promoting Patient Competence in the Field of Health, Illness, and Healthcare."
This award is presented by the Swiss insurance company CSS and distinguishes KSSG as a modern and innovative hospital.